Who We Are & What We Do
Our staff includes mental health and behavioral health
treatment providers, project managers, and software
development experts. We thrive on solving complex
problems that serve the helping fields.
Our goal is to help you reach more people so you can provide them with the highest standard of telehealth services.
We believe in challenging the status quo. We believe in thinking differently about everything we do. We do that by making our products flexible in their design, simple to use, and adaptable to every need.
Telehealth Packaged Software
Online College Telehealth Software
Telehealth Software Development & Hosting
Telehealth Training & Other Services
Telehealth Expertise
The staff of Adaptive Telehealth has extensive knowledge in Telehealth and Telebehavioral Health.
We have partnered with the Telehealth Resource Centers to offer Telehealth consultations to Hospitals, Medical and Behavioral health professionals, Administrators, and Entrepreneurs. This is to assist in developing and scaling Telehealth services in a wide variety of settings.
Our State and Federal consultations helped to develop Telehealth policies and regulations, Federal training for HRSA, SAMHSA and ONC on the legal and ethical provisions of Telehealth. We created tools such as:
– The Telebehavioral Health Center of Excellence
– Resources on HIPAA Compliance
– School-Based Telehealth Services
– TeleMAT or Medication-Assisted Treatment using Telehealth
– Remote Patient Monitoring, with Reconnect4Health
Telehealth Innovation Leader
Adaptive Healthcare designs and develops software that automates services and makes it more affordable to deliver to your clients. We have been quietly building Medical software to meet niche markets in Telehealth.
For seven years, we have been establishing a reputation as a leader in Telebehavioral Health. This is through creating innovative HIPAA-compliant solutions. Examples include automated parental consent, scalable Telehealth regulation compliance, CRM, a unique HIPAA-Compliant chat solution, and more.
Our staff provides regular training to state and federal health offices. We also design and develop custom HIPAA-compliant software for enterprise clients using the Adaptive Telehealth Infrastructure.
Telehealth Service
- Creator, primary author and Telemental health subject matter expert for the Board Certification in Telemental Health credential on behalf of the Center for Credentialing and Education
- TeleBehavioral Health Center of Excellence – Founder and Director. TBHCOE.org
- ATA Standards Committee for Child and Adolescent Telemental Health
- Board member of the International Society for Mental Health Online
- Consultative partner for Mid-Atlantic Telehealth Resource Center
- Field Reviewer for SAMHSA TIP 60: Using Technology-Based Therapeutic Tools In Behavioral Health Services
- National Quality Forum & American Hospital Association Center for Health Innovation: Contributor Redesigning Care: A How-To Guide for Telebehavioral Health
Telehealth Curriculum
Primary author: Evidence-based, peer-reviewed curriculum for the credential Board Certification in Telemental Health for the Center for Credentialing & Education
- Introduction to Telemental Health
- Laws and Ethics in Telemental Health
- Crisis Planning & Risk Management in TMH
- Presentation Skills in Telemental Health
- HIPAA Compliance in Telemental Health
- Choosing & Using Technology in TMH
- Telemental Health Settings and Care Coordination
- Orienting Clients/Patients to Telemental Health
- Direct-to-Consumer Telemental Health
HIPAA-Secure Telehealth Software
- Adaptive Telehealth – The most adaptive HIPAA-secure software platform on the market. ATH is HIPAA-secure software with over 50 modules: HIPAA-secure CRM, chat, video, forums, automation, etc.
- Breakthrough.com (Developed provider content and workflows)
- Motivo – Tele-supervision software and training. (Service and technical design)
- Clinical Assessment Grids – Created a HIPAA-secure system of comprehensive DSM-5 checklists that make diagnosing and documentation more efficient. (DSM-5 content licensed from the American Psychiatric Association.)
- 9 Questions – HIPAA-secure patient data tool for opioid patients in treatment with pain specialists
- [Private Company] HIPAA-secure telebehavioral health triage, teleSUD treatment, and self-help software. Webs software, IOS and Android Apps.
- DialCare Mental Wellness
- Several patent-pending private HIPAA-compliant software offerings in the development pipeline
Our Founder
Jay Ostrowski is a seasoned Telebehavioral Health thought leader, making significant pioneering contributions to the behavioral health and medical spaces, serving as a consultant, service network designer, and leading software development. His company Digital Health Innovation provides digital health transformation consulting, digital health software development, and artificial intelligence development, telehealth clinical service outsourcing, and patient and provider technical support.
As CEO of Behavioral Health Innovation, his initial work focused on telebehavioral health, leading development of a number of industry firsts, including founding and authoring the Board Certification in Telemental Health (BC-TMH) for NBCC & CCE, leading the development of several state-wide and national telemental health clinical networks, such as DialCare, Breakthrough (acquired by MDLive), and a version of the Virginia Telemental Health Initiative (VTMHI).
Jay’s also led development of numerous HIPAA-compliant clinical and telehealth apps and platforms for population health, crisis intervention, call centers, chronic care management, remote patient monitoring, patient portals, and complete online virtual care telemedicine offices and management systems like Adaptive Telehealth and FERPA-compliant Thrive Compass, created for scalable MTSS student mental health triage, monitoring, and training.
He began his career as a Licensed Professional Counselor and Supervisor, developing and selling his four-location private practice. Over the past 25 years, Jay has honed his unique skill set, combining clinical expertise, operational & management experience, technical proficiency, and detailed telehealth regulatory knowledge. This combination has enabled him to design and develop multiple apps/softwares, artificial intelligence, telebehavioral health programs, clinic networks, and serve as a technical consultant, trainer, and implementation partner.
For over a decade, Jay has served as a consultative partner, telehealth subject matter expert, and advisory board member of the Mid-Atlantic Telehealth Resource Center, where he also founded and moderates the Telebehavioral Health Center of Excellence. Jay’s expertise has been sought after by various organizations, including corporations, Telehealth Resource Centers, universities, insurers, state health departments, the Federal Government (HRSA, SAMHSA, NIH), and international organizations. He has delivered over 200 professional presentations on telemental health, telebehavioral health, telemedicine, mental health apps, and artificial intelligence in the mental health field.
In his personal life, Jay resides in Charlotte, North Carolina, with his wonderful wife, Jeanette.
CREDENTIALS
- Licensed Professional Counselor (MI and SC)
- Licensed Professional Counselor Supervisor (SC)
- Masters degree in Counseling Psychology (cum laude), Trinity International University, Chicago
- Bachelor’s degree in experimental psychology, Baylor University
- Certifications: National Certified Counselor, Approved Clinical Supervisor, Certified Telemedicine Clinical Presenter, Board Certified – Telemental Health Provider
CONTRIBUTED TO
- SAMHSA TIP 60: Using Technology-Based Therapeutic Tools In Behavioral Health Services
- Dubai Health Authority Telehealth Regulations
- American Telemedicine Association Practice Guidelines for Telemental Health with Children and Adolescents
- State regulation drafts: State of Alabama, State of Delaware
- Harvard Medical School Telehealth Research Advisory Board (3 years)
- University of Virginia research partner
ADDITIONAL ROLES
- Telehealth Resource Center Consultative Partner
- Mid-Atlantic Telehealth Resource Advisory Board
- Telebehavioral Expert Trainer for SAMHSA, HRSA, ONC
- Appalachian Telehealth Network Initiative, SME
- Subject Matter Expert and Clinical Supervisor Consultant for several private companies.